Passports
As a convenience for our residents that travel the Town Clerk’s Department has been processing Passport Applications since 2003. As outlined below, new requirements for travel under the Western Hemisphere Travel Initiative, has resulted in a significant increase in the amount of Passport Applications being processed at the Town Hall. In order to provide the best possible service to the residents of Henrietta, the Town Clerk’s Department has a private room for the processing of Passport Applications, which will help to safeguard personal and confidential information for all applicants. In addition to the construction of the private room, all clerks within the Town Clerk’s Department have been trained to become Passport Acceptance Agents. Due to the high volume of passports being processed, please call the Town Hall at (585) 334-7700 to schedule an appointment. Passport appointments can be scheduled Monday through Friday between the hours of 9:30 AM and 3:30 PM. To help us serve you as quickly and efficiently as possible, please be sure to fill out all paperwork prior to your appointment.
For your added convenience, the Town has purchased Passport Photo equipment. Passport photos are now available, and upon request, will be taken during the Passport Application process. Please have your application(s) completed prior to scheduling an appointment.
Passport Fees (Checks accepted. Please bring two (2) separate checks with you for your appointment)
| Fees collected for U.S. Dept. of State and submitted with applications | |
| Adult Passport Book Fee (Age 16 and over) | $110 |
| Adult Passport Card Fee (Age 16 and over) | $30 |
| Child Passport Book Fee (Age 15 and under) | $80 |
| Child Passport Card Fee (Age 15 and under) | $15 |
| Expedite Charge (if Necessary) | $60 |
| Fees collected at time of processing, which STAY in Henrietta to help support the many fine programs and services offered | |
| Processing Fee | $25 |
| Passport Photos | $10 |
| You do not need to be a resident of Henrietta for Passport services! | |
Additional Passport information may be found by visiting www.travel.state.gov
If Routine Service was requested: Normally, passports are received within 6 to 8 weeks from the date of the application. If the customer is not traveling within the next 10 days and wants to check application status, the advice is to do it online, keeping in mind that it is taking approximately 3 weeks after application for the State Department system to start tracking an application. If the customer, who applied using Routine Service, is traveling within the next 10 days and has not received the passport, they should call the National Passport Information Center at 1-877-487-2778 or email via http://www.travel.state.gov
If Expedite Services and two-way overnight delivery were requested and paid: Normally it takes 2 to 3 weeks from the application date to receive the passport. Now, it is taking 3-4 weeks and possibly longer if it was a renewal by mail and "Expedite" was not marked on the mailing envelope. If the customer hasn't received the passport and is traveling within the next 10 days, they should call the National Passport Information Center at 1-877-487-2278 or email via http://www.travel.state.gov