Frequently Asked Questions - Highway Department FAQ's

FAQs - Highway Department FAQ's
Cars seem to be going a lot faster down my street, can the Town do something?

Law enforcement in the town is handled by the Monroe County Sheriff’s Department. However, you may request our speed monitor on your street; this portable unit shows the posted speed limit and the speed of the oncoming vehicle. Call the Highway Department at (585) 359-7005.

I believe that my mailbox was hit by a Henrietta plow.

Henrietta does replace mailboxes that are damaged by Town employees. This replacement is a service to the residents. However, we do not have the ability to replace all types of mailboxes in the kind. If you believe that the Town has damaged your mailbox, please call 359-7005.

I don’t have any running water, is there a water main break or a repair I’m not aware of?

Call the Monroe County Water Authority at (585) 442-7200.

I have some old paint cans in the basement, how do I dispose of them?

Call the County Environmental Services at (585) 760-7600, and choose the hazardous material selection from their phone menu.

I have to go out of town today; do you know the what the road conditions are on the Thruway?

Call the New York State Thruway Authority at 1-800-847-8929.

I spent all weekend raking leaves and trimming trees in my yard, how do I get rid of the debris?

Simply bag your leaves, the branches must be cut in 3 foot lengths and bundled. Put both out for your refuse company collection.

The mosquitoes seem pretty bad in my yard this year and I worry about that West Nile Virus.

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Last night I parked out in front of my house, this morning I went out to brush the snow off my windshield and I have a parking ticket. What’s going on? I parked out front all summer.

The Town ordinance prohibits parking on all roads in Henrietta from November 1st thru April 15th, between the hours of 2:00 am and 9:00 am. Vehicles may be ticketed.

Clear roadsides allow our crew to salt and plow our streets efficiently and safely.

I’m dismantling a small shed out back, does Henrietta have a dump site?

No, we do not have a dump site, contact your garbage service for a dumpster.

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